Welcome to Winston, your friendly AI assistant powered by the latest OpenAI technology and UnderHost. Winston is here to help you navigate your hosting journey, answer questions, and provide guidance on topics like web hosting, coding, and design. Designed with efficiency and simplicity in mind, Winston is your go-to digital assistant for quick, reliable assistance.


How to Use Winston

1. Start the Conversation

Click the smartphone icon at the bottom-right corner of any page. Look for the “Talk with Winston” label, and you’re ready to begin!


2. Ask Questions

Type your query into the chat window. Winston is trained to assist with:

  • Web Hosting: Offshore VPS, cloud hosting, dedicated servers, and more.
  • Coding and Development: Debugging, hosting integrations, or learning new practices.
  • Website Design: Tips for layout optimization and improving user experience.

Winston is designed to help with these topics based on UnderHost’s knowledge base and the extensive expertise gained from our 30+ years of experience as coders, designers, technicians, and network administrators. Feel free to ask relevant questions!


3. Submit Your Query

Press “Enter” or click the Send button to submit your message.


4. Waiting for Response

Winston will analyze your question and generate a response based on its training and the knowledge it has been given. Keep in mind that Winston cannot access specific account details or server data but has been trained extensively on UnderHost’s general knowledge base.


5. Continue the Conversation

Follow up with additional questions or refine your query. Winston adapts dynamically to provide helpful, conversational responses.


6. End the Chat

Close the chat window or navigate away at any time. Winston will be ready for your next visit.

Remember, Winston is here to assist you, so feel free to ask any questions or seek guidance on the topic of your choice. Enjoy your conversation with Winston!


Important Notes About Using Winston

Keep Your Information Secure

Do not disclose passwords, emails, or sensitive personal details to Winston.

While he’s efficient and eager to assist, Winston is sometimes a bit naïve—much like the dog he derives his name from. As such, it’s advisable not to place too much trust in him.

AI Limitations

Winston is a powerful tool but isn’t perfect. For complex, sensitive, or critical issues, reach out to our dedicated human support team through the @CustomerPanel.


Why Use Winston?

Winston brings the power of cutting-edge AI to your fingertips, making interactions faster, smarter, and more intuitive.

Here’s what makes Winston stand out:

  • Advanced AI Models: Powered by the latest OpenAI technology for seamless, conversational responses.
  • Extensive Knowledge: Built on UnderHost’s knowledge base for accurate, relevant guidance.
  • Privacy-First Design: Your data stays safe and secure—always.

 


For More Support

If Winston cannot resolve your query, don’t worry—our expert support team is always available to assist.

Visit the @CustomerPanel for personalized help with complex issues.


Start chatting with Winston today and discover the convenience of AI-powered support!