How to Create and Download a cPanel Backup for a Single Account

Need to back up a single cPanel account for migration or restoration? You can use the pkgacct script to generate a cPanel package, making the transfer process smooth and efficient.

Step 1: Generate a cPanel Backup Package

Run the following command via SSH as the root user to create a full cPanel backup for a specific account:

/scripts/pkgacct username

Replace username with the actual cPanel account username.

Step 2: Move Backup File to User’s Home Directory

By default, the backup is saved in /home as cpmove-username.tar.gz. To allow the user to download it, move the file to their home directory:

mv cpmove-username /home/username

Step 3: Set Correct Ownership

Ensure the user has the correct permissions to access and download the backup:

chown username:username /home/username/cpmove-username

Downloading the Backup

Once moved to the user’s home directory, the backup can be downloaded via FTP, cPanel File Manager, or SSH.

Restoring the Backup on a New Server

To restore the cPanel account on another server, transfer the backup file and run:

/scripts/restorepkg username

Need Assistance?

If you need help with cPanel account backups or server migrations, UnderHost’s 24/7 expert support is here to assist. Contact us via @CustomerPanel.