We are changing the course of things!

 

When you share your dreams, words, photos, and creations online, you shouldn't have to worry about your online presence.

At UnderHost, we are committed to ensuring that your dreams and business remain accessible to the world.

We understand the importance of starting small and thinking big, and for over 16 years, our team has been dedicated to helping individuals and businesses achieve their goals.

Our core values of quality, service, and support have remained constant throughout the years, while our product offerings have expanded to include offshore cloud hosting and multiple new locations.

Over the years, we have assisted thousands of customers in over 100 countries around the world in turning their great ideas into successful applications and brands.

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UnderHost - The Definitive Guide

UnderHost was established in 2007 as a shell account and email hosting company. Our team boasts over 30 years of combined experience in the hosting, IT, and technical customer service fields. Currently, we are a global enterprise, serving over 7,500 clients and hosting around 28,000 domains. While numerous hosting companies and ISPs have faltered, merged, or restructured in recent years, UnderHost has experienced exponential growth and has been profitable since its inception.

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Success & Stability in a Challenging Business Environment.

UnderHost has attained profitability and sustained growth by remaining committed to providing our clients with cutting-edge technology and exceptional value. As a privately held and well-capitalized employee-owned company with steady and managed growth, we can provide a level of stability that is unmatched by other hosting companies. We view our clients as part of our family, and our goal is to safeguard, support, and prioritize their online privacy.

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Technology is the foundation of our business, but our people are the difference.

UnderHost is a company that is owned by its employees. The amount of stock options that our employees receive is directly tied to their performance in serving our clients. We recruit dedicated professionals who take a personal interest in your success and are personally invested in it. We begin with our networks and hardware to offer secure, dependable, and cost-effective hosting plans. Our customers are always our top priority.

So, what is the UnderHost difference?

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1. Customer Satisfaction

We take pride in our ability to create satisfied customers and work diligently to achieve our objective of 100% customer satisfaction. This entails delivering top-of-the-line services coupled with exceptional customer support.

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2. Reliable Services

UnderHost guarantees uptime for all the services we offer. We assure you that your shared or reseller hosting account will achieve 99.9% uptime. Please refer to our uptime SLA for further details.

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3. Affordable Pricing

Who wouldn't want to save money? You no longer have to empty your wallet to provide your website with quality web hosting! UnderHost provides industry-leading web services at highly affordable prices.

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4. Great Network

We prioritize providing the highest quality internet connectivity and performance. We achieve this by using premium bandwidth carriers to ensure that your websites and servers experience blazing-fast speeds and exceptional reliability. For more information on our network and data center, please click here.

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5. Excellent Hardware

We use our own servers to deliver the fastest and most reliable services to you. Our lightning-fast servers feature the latest processors from Intel, a minimum of 32GB DDR4-RAM, and either SSD, NVME, or RAID-10 enterprise-grade hard drive configurations for data redundancy across all our shared and virtual server machines.

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6. Worry Free

Customer data is backed up every night to a remote location, which ensures that we can restore files securely and efficiently. These backups are solely for internal administrative purposes, but we would be pleased to restore your account free of charge. Customers are responsible for maintaining backups on their personal computers, or we can provide dedicated space to store your data in an off-site location. We also offer cold storage in a highly secure environment.

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7. Industry-Leading Control Panel

At UnderHost, we utilize the industry-leading control panel, cPanel, to offer our customers an easy way to manage their websites. Every hosting account comes standard with cPanel and CloudLinux. Additionally, reseller accounts are equipped with the Web Host Manager control panel. For a cPanel demo, please click here.

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8. Feature-Filled

UnderHost hosting accounts are loaded with numerous features, including Softaculous, which makes it easy to install over 400 pre-installed scripts, such as image galleries, forums, blogs, journals, and more! Other standard features include Spam Assassin, MySQL and PHP selection and configuration, free SSL by Sectigo (Comodo CA), and around-the-clock customer support.

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9. Risk Free

We offer a 14-day money-back guarantee for our shared hosting service to ensure complete satisfaction of our customers. We are confident in the quality of our services, but if any issue arises within the first 14 days of service, customers can cancel and request a refund.

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10. We Care

We value our customers at UnderHost! Our company was established with the fundamental aim of achieving customer satisfaction. We make every effort to ensure that each of our customers has a positive experience with our services.

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Migrating From Another Host?

Are you considering migrating from another web host? If so, we are here to assist you in making the transition as seamless as possible.

Approximately 65% of our customers have migrated from other hosts and have chosen to remain with us due to our unwavering dedication to helping them achieve online success.

Our migration service is provided at no cost to you, and in most cases, we can have your website up and running within 24 hours of receiving your request. If you have multiple websites or require a more complex migration, our expert team is available to assist you. Simply send us an email outlining your needs, and we will work with you to ensure that the transfer is executed flawlessly. Our plans are designed to meet the needs of virtually any website or configuration..


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