{"id":3862,"date":"2019-03-11T20:32:07","date_gmt":"2019-03-12T00:32:07","guid":{"rendered":"https:\/\/underhost.com\/blog\/?p=3862"},"modified":"2025-03-09T14:50:47","modified_gmt":"2025-03-09T18:50:47","slug":"how-to-use-whms-email-deliverability-interface-to-fix-mail-dns-issues","status":"publish","type":"post","link":"https:\/\/underhost.com\/blog\/how-to-use-whms-email-deliverability-interface-to-fix-mail-dns-issues\/","title":{"rendered":"How to Use WHM\u2019s Email Deliverability Interface to Fix Mail DNS Issues"},"content":{"rendered":"\r\n<p>WHM\u2019s Email Deliverability tool helps identify and resolve mail-related DNS problems. This ensures your emails reach recipients without being flagged as spam.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\r\n<iframe loading=\"lazy\" title=\"WHM Tutorials - Email Deliverability\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/SA6YenGO8_M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\r\n<\/div><\/figure>\r\n\r\n\r\n<h2>Why Email Deliverability Matters<\/h2>\r\n<p>Email deliverability issues arise when incorrect DNS records cause emails to land in spam folders or be rejected. The three most critical records for proper email authentication are:<\/p>\r\n<ul>\r\n<li><strong>SPF (Sender Policy Framework):<\/strong> Defines which mail servers are allowed to send emails for your domain.<\/li>\r\n<li><strong>DKIM (DomainKeys Identified Mail):<\/strong> Verifies email integrity and prevents spoofing.<\/li>\r\n<li><strong>PTR (Reverse DNS):<\/strong> Matches your IP address with your domain name.<\/li>\r\n<\/ul>\r\n\r\n<h2>How to Use WHM\u2019s Email Deliverability Interface<\/h2>\r\n\r\n<h3>1. Access the Email Deliverability Tool<\/h3>\r\n<ul>\r\n<li>Log into <strong>WHM<\/strong>.<\/li>\r\n<li>Navigate to <strong>Home<\/strong> > <strong>Email<\/strong> > <strong>Email Deliverability<\/strong>.<\/li>\r\n<li>Find the domain you want to analyze.<\/li>\r\n<\/ul>\r\n\r\n<h3>2. Identify Issues<\/h3>\r\n<ul>\r\n<li>WHM will check SPF, DKIM, and PTR records.<\/li>\r\n<li>If any records are misconfigured, you\u2019ll see a warning.<\/li>\r\n<li>Click <strong>Repair<\/strong> next to any failing records.<\/li>\r\n<\/ul>\r\n\r\n<h3>3. Manually Configure DNS Records (If Needed)<\/h3>\r\n<p>If the automatic repair doesn\u2019t work, update your DNS records manually:<\/p>\r\n<ul>\r\n<li>For <strong>SPF<\/strong>: Add this TXT record in your DNS zone:\r\n<pre><code>v=spf1 +a +mx +ip4:YOUR_SERVER_IP ~all<\/code><\/pre><\/li>\r\n<li>For <strong>DKIM<\/strong>: Generate a DKIM key in WHM and add it as a TXT record.<\/li>\r\n<li>For <strong>PTR<\/strong>: Set up reverse DNS (PTR) through your hosting provider.<\/li>\r\n<\/ul>\r\n\r\n<h2>Check Email Deliverability<\/h2>\r\n<p>After fixing issues, test your email deliverability using tools like:<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/www.mail-tester.com\/\" target=\"_blank\">Mail Tester<\/a><\/li>\r\n<li><a href=\"https:\/\/mxtoolbox.com\/\" target=\"_blank\">MXToolbox<\/a><\/li>\r\n<\/ul>\r\n\r\n<h2>Additional Resources<\/h2>\r\n<p><a href=\"https:\/\/documentation.cpanel.net\/display\/78Docs\/Email+Deliverability+in+WHM\" target=\"_blank\"><strong>Email Deliverability in WHM Documentation<\/strong><\/a><\/p>\r\n\r\n<h2>Need Assistance?<\/h2>\r\n<p>If you&#8217;re still facing email issues, our <strong>UnderHost<\/strong> support team is here to help. Contact us at <a href=\"https:\/\/customerpanel.ca\/client\" target=\"_blank\">@CustomerPanel<\/a>.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Troubles with email deliverability? Learn how to diagnose and fix mail-related DNS issues using WHM\u2019s Email Deliverability interface.<\/p>\n","protected":false},"author":1,"featured_media":4786,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-3862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel-video-tutorials"],"_links":{"self":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/comments?post=3862"}],"version-history":[{"count":3,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3862\/revisions"}],"predecessor-version":[{"id":5118,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3862\/revisions\/5118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/media\/4786"}],"wp:attachment":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/media?parent=3862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/categories?post=3862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/tags?post=3862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}