{"id":3507,"date":"2009-02-27T18:07:23","date_gmt":"2009-02-27T23:07:23","guid":{"rendered":"http:\/\/underhost.com\/blog\/?p=3507"},"modified":"2025-03-07T08:20:24","modified_gmt":"2025-03-07T13:20:24","slug":"cpumemorymysql-usage-blank-whm","status":"publish","type":"post","link":"https:\/\/underhost.com\/blog\/cpumemorymysql-usage-blank-whm\/","title":{"rendered":"Updated MARCH 2025: Fixing Blank &#8220;CPU\/Memory\/MySQL Usage&#8221; Page in cPanel"},"content":{"rendered":"<h2><strong>Why is the &#8220;CPU\/Memory\/MySQL Usage&#8221; Page Blank?<\/strong><\/h2>\n<p>\nIf your &#8220;CPU\/Memory\/MySQL Usage&#8221; page is blank in cPanel, you\u2019re not alone. This issue occurs across various cPanel versions and is usually caused by the <strong>dcpumon<\/strong> daemon not running as scheduled.\n<\/p>\n<p>\ncPanel relies on scheduled cron jobs to generate usage statistics. If these cron jobs fail, the page will not display any data.\n<\/p>\n<h2><strong>How to Check if dcpumon is Running<\/strong><\/h2>\n<p>\ncPanel installs several cron jobs by default. You can verify them by running:\n<\/p>\n<pre>\r\ncrontab -l\r\n<\/pre>\n<p>\nA typical crontab should include the following entry for <strong>dcpumon<\/strong>:\n<\/p>\n<pre>\r\n*\/5 * * * * \/usr\/local\/cpanel\/bin\/dcpumon > \/dev\/null 2>&1\r\n<\/pre>\n<p>\nThis entry ensures that <code>dcpumon<\/code> runs every five minutes. If it\u2019s missing or not functioning, your usage statistics won&#8217;t update.\n<\/p>\n<h2><strong>Solution 1: Restart the Cron Service<\/strong><\/h2>\n<p>\nThe quickest fix is to restart the cron daemon. Run the following command as root:\n<\/p>\n<pre>\r\n\/etc\/init.d\/crond restart\r\n<\/pre>\n<p>\nYou should see output similar to this:\n<\/p>\n<pre>\r\nStopping crond: [OK]\r\nStarting crond: [OK]\r\n<\/pre>\n<p>\nRestarting <code>crond<\/code> forces all scheduled tasks, including <code>dcpumon<\/code>, to resume execution.\n<\/p>\n<h2><strong>Solution 2: Force a cPanel Update<\/strong><\/h2>\n<p>\nIf restarting the cron service doesn\u2019t resolve the issue, update cPanel manually:\n<\/p>\n<pre>\r\n\/scripts\/upcp --force\r\n<\/pre>\n<p>\nThis command downloads and reinstalls cPanel\u2019s core files, including <code>dcpumon<\/code>. After the update, wait a few minutes and check the Usage page again.\n<\/p>\n<h2><strong>Additional Tips<\/strong><\/h2>\n<ul>\n<li>Ensure your server isn&#8217;t running low on disk space, as it can cause cron jobs to fail.<\/li>\n<li>Check the cPanel error logs for issues:\n<pre>tail -f \/usr\/local\/cpanel\/logs\/error_log<\/pre>\n<\/li>\n<li>Verify cron job execution with:\n<pre>grep dcpumon \/var\/log\/cron<\/pre>\n<\/li>\n<\/ul>\n<h2><strong>Need Reliable Hosting? Choose UnderHost!<\/strong><\/h2>\n<p>\nIf you\u2019re facing recurring performance issues with cPanel, consider upgrading to a <a href=\"https:\/\/underhost.com\/cloud-vps.php\">Cloud VPS<\/a> or <a href=\"https:\/\/underhost.com\/dedicated-servers-offshore.php\">Dedicated Server<\/a> from UnderHost. Our servers provide high-performance hosting with full root access, allowing you to manage your resources efficiently.\n<\/p>\n<p>\nFor expert assistance, visit <a href=\"https:\/\/customerpanel.ca\/client\">UnderHost Customer Panel<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Seeing a blank &#8220;CPU\/Memory\/MySQL Usage&#8221; page in cPanel? This common issue is caused by a missing or inactive statistics utility. Here\u2019s how to fix it in minutes.<\/p>\n","protected":false},"author":1,"featured_media":4853,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,11],"tags":[],"class_list":["post-3507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-controlpanel","category-how-to"],"_links":{"self":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/comments?post=3507"}],"version-history":[{"count":3,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3507\/revisions"}],"predecessor-version":[{"id":5091,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/posts\/3507\/revisions\/5091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/media\/4853"}],"wp:attachment":[{"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/media?parent=3507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/categories?post=3507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/underhost.com\/blog\/wp-json\/wp\/v2\/tags?post=3507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}