[UnderHost]

Hello,

UnderHost has been in service for more than 4 years now, since some of our servers has been setup in 2007 you understand that our hardware is at least 4/5 years old and servers like NL1/NL2/NL3 are running since at least 3 years.

So after meeting with our staff we decided to do the move during September, first a couple of month ago we tested Hive and Guardian on NL1 wich to be frank was correct nothing exeptional, but started to be a nightmare with cPanel backup was shutdown we we're not able to push update on PHP without disabling hive and much more issue our tech faced. So we removed our project to use Hive and Guardian on our product and stopped our partnership with 1h software.

Since we launched our Cloud VPS with 100% uptime guarantee our client can't be more happy we decided to go through a visualization software also on shared hosting and go with CloudLinux platform to serve hosting account.

The key benefit from CloudLinux is:

• Stays stable where other operating systems would let a server go down
• Single customer can't abuse resources of the entire server
• Fails safe, a sudden spike in resources from one tenant will not effect other tenants
• A competitive advantage of stability over other shared hosting providers

Offshore shared hosting with CloudLinux would be an huge improvement for our client and future client, offshore hosting usually come with massive abuse users, massive servers load and some site attract DDoS now our platform will be pro-active and reduce load for account over our shared limitations to avoid any other account to be affected.

By providing a more stable hosting environment with CloudLinux We will be able to provide an outstanding customer experience and let our competition way behind our infrastructure.

Next to even have more stability, we will introduce nginx servers on our platform.

What is nginx? nginx™ (pronounced “engine x”) is a high performance web server and a reverse proxy server.

nginx will work as a front end reverse proxy on our cPanel server along with apache. Which will increase the performance due to the software architecture. It will also only pass true http requests and protect against attacks like DDOS from our server.

Finally upgrade, our shared servers most of them are based on AMD Quad core with 4 to 8GB of ram that is enough for our need as we do not host more than 100 domain per servers (really low usage) most company around host at least 400/500 domain per servers, we would be able to do the same but why oversold our space when we want to offer the best service around that's a nonsense.

So our new servers will have the following configuration by default:

2x Quad Nehalem E5506 (8 x 2.13Ghz)
12GB ECC DDR3 Registered RAM
1TB Disk on RAID1
With 1GBPS DEDICATED connection. (Currently we are running over 100mbps)

Let compare with NL2 has example:

NL2 servers is our oldest shared machine online.

Quad CPU Q8200 (4 x 2.33GHz)
4GB DDR2
100Mbps shared port

Let start with CPU

CPU; Benchmark give score of 6,738 for E5506 vs 3,268 for our Q8200 there an huge difference already.

RAM; newest generation use DDR3 instead of DDR2 let compare DDR2 (depending on its chip) can run at 400-1066 MT/s (megatransfer per second). In regards to its peak transfer rate, it can transfer from 3200-8533 MB/s. DDR3, on the other hand, can run from 800-2133 MT/s and 6400-17066 MB/s. Again that's almost the double.

Now bandwidth while before we we're on 100mbps port along all our servers now we will be on 1GBps line, that said our servers uploaded files at around 12/13mbps before now will be able to push around 300mbps if you have a lot of image not cached, or downloadable content on your site you will appreciate the difference.

Our account pricing won't change at least that's is not planned currently.

We do have servers who got recurring issue from the past month so those will be moved at first we are talking about NL2/NL4 and NL6 migration should be started saturday for NL6 and other will come during September mostly in that orders:

NL6 (3-4Sept), NL2 (5-6Sept), NL4 (7-8Sept), NL3 (12-13Sept), NL8 (14-15Sept), NL9 (16-17Sept), NL1 (23-24Sept), NL5 (25-26Sept), NL7 (26-27Sept)

Date would be to confirmed but maintenance update will be posted via email at least 48 hour before migration via email and on our networks status page at (networks.underhost.com)

Migration would be done as smoothly as possible and no downtime will occur, depend on your area propagation may give you some issue within the first 24 hour but nothing to worry about.

NL6 users who will be the first to be moved will be informed by tomorrow with exact date and hour maintenance will start.

Thank you for choosing us and we do hope we make it worth for you, some customer are there since 4 years now and we expect to see you again at our 10 anniversary!

[UnderHost]

By now, I imagine some of you have noticed the new fancy little metrics on the left side of cPanel when you login. These metrics are CPU use and concurrent connections. Here’s a picture of what they look like:



Pretty standard and it looks just like all the other stats. A few key points:

1. The CPU use there is for your account only and is shown in real-time. It is not the entire server, so when it says 100%, it means you’re maxing the CPU limit (21% on our tos)) which we’ve configured at 25% to allow some latitude.
2. Concurrent connections: Despite the wording implying connections to your site, the idea behind the concurrent connections is actually the amount of active processes on your account. These processes can be cronjobs, PHP processes, Perl processes, etc. A single user should rarely if ever consume all 20 connections, so this metric is mostly informational.
3. If you are consistently hitting your limits, it is time to look at optimizing your site(s) or upgrading to a VPS as you’ve most likely outgrown shared hosting.

But wait! There must be some downside to this!
With anything in life, with the good comes the bad. Fortunately for us (and you) though, those negatives only effect a small subset of users. Well, who are these users? They’re the ones who were causing resource issues before. Thanks to CL these users are now limited with the amount of resources they can consume. If they hit their CPU limit the system won’t allow them to use anymore resources and as a result future processes that need CPU time will have to wait until others are finished. As a result some users think CL causes slow machines & websites. The reality of course is that they were gaming the system before and taking advantage of a server with no resource limits.